March 2013 – present THIM Consultancy Amsterdam, Holland
Office Manager
Here I am responsible for keeping track of schedules/appointments. Handled all administrative duties and part off the finance duties. Controlling all the supplies in the office and the business travels. Managing fills system, ensuring adequate staff levels to cover for absences and peaks in workload, often by using temping agencies.

September 2012 – March 2013 Sabbatical

August 2009 – September 2012 Intralot Nederland BV Amsterdam, Holland
Security Coordinator / Office Manager
My remits are to provide all Intralot personnel the security training and create awareness towards security policy and compliancy policies.
As security coordinator I’m involved in the overall security set up of the security framework between lotteries Staatsloterij and De Lotto and Intralot. Within this framework we set up and maintained the Authorization matrixes, Security SLA’s and security testing (penetration).
Process and project wise involved in setting up risk assessments and conducting security and compliancy policies and create awareness towards these policies among employees and managers.
Due to the small setup of the company I have responsibility of the office manager as well. In this role I am responsible of maintain in-office calendar and training calendar, keeping track of schedules/appointments. Handled all administrative duties and part off the finance duties. Controlling all the supplies in the office and the business travels. Overseeing the recruitment of new staff, sometimes including training and induction


February 2009 – July 2009 Arc Amsterdam/Leo Burnett Amsterdam, Holland
Director Personal Assistant and Receptionist
Screening telephone calls, enquiries and requests
Meeting and greeting visitors at all levels of seniority;
organizing and maintaining diaries and making appointments;
dealing with incoming email, faxes and post,
producing documents, briefing papers, reports and presentations;
organizing and attending meetings and ensuring that the director is well-prepared for meetings;
liaising with clients, suppliers and other staff;
devising and maintaining office systems, including data management, filing, etc.;
arranging travel and accommodation
carrying out specific projects and research;
responsibility for accounts and budgets;
taking on some of the manager's responsibilities and working more closely with management.

November 2006 – November 2008: Sento Spa and Health Club Amsterdam Holland
Office Manager
Maintain in-office calendar and training calendar, keeping track of schedules/appointments. Handled all administrative duties and part off the finance duties. Controlling the payroll off staff and taking care off all the other payments. Format monthly newsletter and membership directory, organizing materials for various training sessions, registered participants and taking care off all the complaints.

September 2005 – August 2006: Blastrac Nieuwegein NL / Atlanta USA
Product Specialist / Marketing Assistant
Writing technical specifications for Blastrac’s newt grinding machine product. Working with Product Managers to define product application. Trouble shooting and writing Training manuals and other technical documents along with other application guides to help sales representatives. Develop and nurture relationships with our end users and business partners by presenting a personable, professional image in all interactions with internal and external customers. This includes staging a safe and non-intimidating environment for learning, and providing follow-up to ensure that all questions are answered.

February 2005 – September 2005: Corporate office of European Aeronautic Defense and Space Schiphol-Rijk Holland
Office Manager Assistant
Registration of invoices, administration takes tasks for various departments with accuracy and diplomacy
Handling various projects such as company events and official translations Travel assistance for the Executive and Board Members (itineraries, transport, taxis, and hotel)
Arrangements of meetings/workshops/video and teleconferencing /lunches including logistics, printing and preparation of materials and minutes Full range of secretarial responsibilities

March 2004 - November 2004: Rotary Down Under Sydney, NSW Australia
Dispatch / Administration and Receptionist Clerk
Main responsibilities include collating and distributing post and e-mails
Being a first point of contact when meeting and greeting clients
Dealing with telephone enquiries
Diary management for the Directors
Preparation of meeting rooms
Creating letters and short proposals
General secretarial duties
Keeping the office area well presented for clients
Oversee that the Company Polices and Procedures are correctly being adhered to by Staff

June 2001 - January 2004: Panama Nursery Sydney, NSW Australia
Administrative Clerk
Duties have included production of daily, weekly and monthly performance reports, registration of invoices, filing and archiving
Keeping the office area well presented for clients, point of contact when meeting and greeting clients, dealing with telephone enquiries, diary management for the Directors and preparation of meeting rooms.

Jan 2000 - May 2001: Freedom Travel Club Utrecht, Holland
Sales Manager
Optimising sales, events and promotions, daily financial control, staff training, supporting the manager and taking an active role in the day-to-day running of the office.
Promoted from salesperson to sales manager, due to the fact that my performers was amongst top 10 % with in the organization and my proven abilities to supervise, trained and motivated sales group of 50 sales personnel. Trained personnel in sales techniques, goal setting, and achieving personal best

Jan 1999 - Jan 2000: Vodafone (Libertel) Leiden, Holland
Assistant Sales Manager
Quickly promoted from sales representative to Assistant Sales Manager
Responsible for management of store and supervision of staff of 5 sales personnel.
Managed financial records and reconciliation of sales, revenues and inventory.