I'm an experienced Mid-Office administrator and have worked for an international bank in Amsterdam and Haarlem for many years.

Profile

I have worked for 30 years for an international Bank (Wholesale Banking) in the loans
administration area. This included the administration of Syndicated Loans and providing
back-up support to the Relationship Managers for large corporate customers. I have a sound
general banking knowledge. I enjoy working in a busy environment, having client contact
and working in a lively team.

I would like to change direction and work in a different industry sector. I have previously
worked in Public Relations and enjoy having face-to-face contact with people. My experience
in an international bank as a Loans Administrator and Relationship & Operations Assistant
could also be applied to other industries. I have analytical skills and the ability to think “outside
of the box”. I have taken minutes, arranged meetings and lunches, and made travel bookings.
I have experience in preparing contracts and have had a lot of client contact.

Key skills and qualities

I am an experienced Middle Office professional, focused and capable of meeting deadlines.
I’m a team player but can also work independently, trouble-shooting and problem solving.
I am reliable and hard working and do not have a 9 to 5 mentality. I have a good sense of
humour and good inter-personal skills.

Employment History

August 2014 – January 2015
Company: Amsterdam Trade Bank N.V.
Position: Business Support Officer, Loans Administration Department

Key Accountabilities

Providing support to all commercial departments with regard to loans administration. Booking and administration of all loans into the system (Equation); processing rollover of loans and repayments; maintaining Credit and Working files.
Checking draft loan documentation and monitoring the receipt of original loan documentation and entering into DMS (Documentary Management System)

June 2012 – August 2013
Company: Lloyds TSB Bank plc (Lloyds Bank), Amsterdam
(previously named Lloyds Bank plc, Lloyds Bank
International Ltd., based in Amsterdam and Haarlem)
Position: Relationship & Operations Assistant

Key Accountabilities

Providing support to Relationship Managers (Front Office):
Register, monitor and release of security in line with local jurisdiction requirements
Handling day-to-day customer queries
Support the customer on-boarding process, including collection of Know-your-Customer documents
Producing credit information packs to aid the Front Office in the annual review process
Interface between UK processing teams and external customers in relation to operational matters

November 2008 - May 2012
Position: Loans Co-ordinator
Function: Daily Loans Administration for Syndicated and Bilateral
Facilities
Key Accountabilities

Controlling Credit Lines for Corporate Clients
Obtaining all legal documents necessary to ensure that new and existing clients comply with the Bank’s KYC
(Know your Customer and anti money-laundering) requirements
Authorising payments from clients’ current accounts
Administration of loans for bilateral and syndicated clients and monitoring the daily security position
Completion and submission of Month-end reports for internal and external purposes
Review and monitoring of all loan documentation
Review of fully approved credit applications, annual reviews or applications for amendments to existing
facilities
Input of credit lines and client static information in various computer systems and databases
Controlling clients’ usage of their credit lines, ensuring that no overdrafts are created
Monitoring receipt of financial information (annual Reports, management figures etc.)
Identifying incoming fees, commission etc. and checking that the calculation of such fees is correct
Financial analysis of customers Annual Reports and preparing Audit Reports for accountants
Answering clients’ queries and preparing Loan Agreements (Contracts) and other standard agreements

January 1996 - October 2008
Position: Credit Risk Officer

December 1988 - December 1995
Position: Senior Loans Clerk

May 1983 - December 1988
Position: Loans Clerk

August 1980 - March 1983
Position: Secretary to Principal Manager

June 1978 - July 1980 Secretary to Administration Manager


1975 – 1980 During this period I worked for a number of companies,
Koehring International Inc., Schiphol, Time Life and
Elsevier in the Netherlands as a Secretary.

1970 – 1975 Secretary/Personal Assistant to the Press Officer, The
Electricity Council and Secretary to the Press Officer (Public
Relations) Legal & General Assurance Co. in London, UK

Education: 8 GCE O levels (HAVO equivalent)
English language & literature, French, Spanish, History,
Art, Law & Economics

Computer Literacy: COM/Citrix/CRisp
Excel
Microsoft Word
Sharepoint
AS400 (General Banking System)/Bankfusion
Various Database systems

Languages: English (native speaker)
Dutch - competent

Hobbies: Reading
Crosswords
Films/music/theatre/politics

Other information:

Date of Birth: 17.11.52
Nationality: British

01-06-2012 tot 30-06-2014
Lloyds Bank, Amsterdam, Relationship & Operations Assistant
• Providing support to Relationship Managers (Front Office):
• Register, monitor and release of security in line with
local jurisdiction requirements
• Handling day-to-day customer queries
• Support the customer on-boarding process, including
collection of Know-your-Customer documents
• Producing credit information packs to aid the Front
Office in the annual review process
• Interface between UK processing teams and external
customers in relation to operational matters

01-11-1998 tot 01-06-2012
Lloyds TSB Bank plc, Haarlem, Loans Coordinator
• Controlling Credit Lines for Corporate Clients
• Obtaining all legal documents necessary to ensure that
new and existing clients comply with the Bank’s KYC
(Know your Customer and anti money-laundering) requirements
• Authorising payments from clients’ current accounts
• Administration of loans for bilateral and syndicated clients and
monitoring the daily security position
• Completion and submission of Month-end reports for internal
and external purposes
• Review and monitoring of all loan documentation
• Review of fully approved credit applications, annual
reviews or applications for amendments to existing
facilities
• Input of credit lines and client static information in various
computer systems and databases
• Controlling clients’ usage of their credit lines, ensuring that
no overdrafts are created
• Monitoring receipt of financial information (annual
Reports, management figures etc.)
• Identifying incoming fees, commission etc. and checking
that the calculation of such fees is correct
• Financial analysis of customers Annual Reports and preparing
Audit Reports for accountants
• Answering clients’ queries and preparing Loan Agreements
(Contracts) and other standard agreements

1-01-1996 tot 01-11-2008
Lloyds TSB Bank plc, Amsterdam & Haarlem, Credit Risk Officer
• Controlling Credit Lines for Corporate Clients
• Obtaining all legal documents necessary to ensure that
new and existing clients comply with the Bank’s KYC
(Know your Customer and anti money-laundering) requirements
• Authorising payments from clients’ current accounts
• Administration of loans for bilateral and syndicated clients and
monitoring the daily security position
• Completion and submission of Month-end reports for internal & external purposes

01-12-1988 tot 31-12-1995
Lloyds Bank International, Amsterdam, Senior Loans Clerk